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Could not pull the spout out of the can. Oil is fine but cannot pour it.
Dear Simon,
Thank you for your time in reviewing your purchase and for bringing this to my attention. I apologise for the inconvenience you experienced with the built-in pourer in our 5 litre can. We understand how frustrating it can be when you are unable to pour your oil easily.
To help you with this issue, we have emailed you directly a document outlining the method for extending the pourer. We hope this will provide a solution for you.
Please do not hesitate to contact me if you have any further concerns or questions. We value your feedback and are always looking for ways to improve our products and services.
Thank you for choosing our Somerset Cold Pressed Rapeseed Oil.
Sincerely,
Andrew BB - Fussels Customer Services
Fussels Rapeseed oil is by far the best that I've ever encountered - and I've tried quite a few! Andy is also not the caricature image on the packaging, but a real person who took the time to phone me when I had a querie about insecticides. That shows they go the 'extra mile' in quality & customer service which separates them from the all-so-rans.
Just bought 5 litres for the second time. Great to have this and refill 500ml bottle as required. Great oil too.
Just restocked my smoked oil.
Love cooking with this product. Until next time. X
Really lovely unusual quite sweet taste, will definitely buy more
A good quality rapeseed oil for cooking and for dressings.
5 star review as I love this product, deee...licious, so versatile on salad, any green veg, pasta etc...
Recommend this oil it’s the best we have used yet.
Absolutely fabulous, no kitchen should be without it! So tasty, a little goes along way 😋
Such a flavoursome and useful product, excellent and highly recommended.
Excellent Rapeseed Oil. good value for money.
I love this product, but can no longer get it locally.
Ordering directly was painless, quick & cheaper.
No complaints at all & it’s great to continue supporting this British brand.
Excellent service arrived on time all well. Also I love the products
Great product with fast and reliable delivery
I’ve been buying Fussels Extra Virgin Rapeseed Oil for years, I use it for everything, dressings, frying, and stunning roasties.
If you’ve tried the rest, try the best
What a team, an amazing product across the board…. Have been using fussels for a good number of years and total satisfaction..
I wish I could say this is the product I love the most but they all are fantastic, smoked was now these new herb variants what to choose.
Product100% Delivery 100%
My rather large order arrived promptly and very well packed. All products (oils, dressings and mayonnaise) are of high quality and delicious. I love buying from this local company.
A top quality cold pressed extra virgin rapeseed oil that is so versatile because it doesn't leave an overpowering taste, and can therefore be used with confidence in any recipe. It's also extremely good value for money.
Always use these oils but first time I have bought online. Usually buy in Bath Christmas market but weather stopped my usual visit.
Great service, very prompt delivery and well packaged. Thank you
Such a beautiful rich mayonnaise, plus the rapeseed oil is such a great oil to cook with.
